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-------------------------------------------------- ReadMe File for Microsoft Money 2000 Version 8.0 July, 1999 -------------------------------------------------- (c) Copyright Microsoft Corporation, 1999 ------------------------- How to View This Document ------------------------- To view the ReadMe.txt file on screen in Notepad, maximize the Notepad window. To print the ReadMe.txt file, open it in Notepad or another word processor, and then click Print on the File menu. -------- CONTENTS -------- 1: Installing Money 2000 Requires Hard Disk Space On Windows Drive 2: Trouble Rendering Videos In 256 Colors On Some Displays 3: Running Money 2000 And Older Versions Of Money On The Same Computer 4: Money Not Compatible With Internet Explorer 5.0 Beta 5: Money Not Compatible With Windows NT 5.0 Beta 6: Run Microsoft Windows NT 4.0 Service Pack #4 7: File Size And Money 2000 8: Internet Connections Require WinSock-Compliant ISP 9: Restart Windows After Upgrading Internet Service Provider (ISP) 10: Internet Explorer Security Settings 11: Internet Options May Cause Money 2000 Areas To Wash Out 12: MSN Internet Access Offers Two Free Hours Per Month To Money 2000 Retail Users 13: Windows NT Error If You Remove Remote-Access Service 14: Cannot Access Some Features On Windows NT With User Rights 15: Money 2000 On Windows 98 Hangs If Modem Not Plugged In To Phone Line 16: Windows 98 Issues With U.S. Robotics ISDN Modem And Regular Modem 17: Disable Remote WinSock If You Dial Up Directly To The Internet 18: Trouble With Online Services Using Internet Explorer 5.0 19: Printer Drivers 20: Continuous Feed Wallet Checks On Windows NT 21: Printing Partial Sheets Of Checks On Sheet Feed Printers 22: Tour, Video, And Audio Help Requirements 23: How to Install Microsoft Video Codecs in Windows 95 & Windows 98 24: How To Install Microsoft Video Codecs In Windows NT 4.0 25: Display Color Settings 26: How To Obtain Euro Currency Symbol 27: Quicken Versions Supported By The Quicken Conversion Wizard 28: Checks Remaining To Print Do Not Increment Issues for Business & Personal Edition: 29: QIF Features Not Supported By Money 2000 30: Payee Address From Early Versions Of Money 31: Removing Outlook Express Causes Error Accessing Contact Manager __________________________________________________________________ 1: Installing Money 2000 Requires Hard Disk Space On Windows Drive When you install Money 2000, Money requires that you install Internet Explorer 5, if it is not already on your computer. This requires up to 70 MB of disk space on the drive Windows is installed on. After installing Internet Explorer, you can choose the drive you want to install Money 2000 onto. NOTE: If you already have Internet Explorer 5, installing Internet Explorer 5 will require less space. If you are low on disk space (less than 200 MB free if installing both Money and IE 5, less than 80 if you are just installing Money 2000) and want to free up more space on your hard drive, you can safely delete the contents of the media folder. To do this, go to the folder in which you installed Money, click on the media folder and delete all the files in the folder. Deleting these files will prevent you from watching the two Introductory videos and the audio in the Money Setup Assistant, but will not prevent you from using any other features of Money 2000. If you change your mind later, you can always reinstall Money and these files will be restored __________________________________________________________________ 2: Trouble Rendering Videos In 256 Colors On Some Displays If videos appear to display with incorrect colors, do the following: 1. On the Help menu, point to Introductory Videos, and then click one of the videos. 2. On the Windows Media Player, click Properties on the File menu. 3. Click the Advanced tab. 4. In the Filters in use box, select Video Renderer, and then click Properties. 5. Click the DirectDraw tab. 6. Under DirectDraw options, clear all of the check boxes. 7. Click OK. 8. In the Update DirectShow Status dialog box, click OK. 9. Click Close. 10. On the Windows Media Player, click Exit on the File menu. 11. On the Help menu, point to Introductory Videos, and then click one of the videos. The videos should now play in the correct colors. __________________________________________________________________ 3: Running Money 2000 And Older Versions Of Money On The Same Computer Installing Money 2000 on the same computer as an older version of Money will prevent the older version from working correctly. If you want to go back to your earlier version of Money, you should uninstall Money 2000 and reinstall the older version of Money from the original disks. If you use Online Services in Money 2000, you will need to go through Step 2: Investigate Offerings in the Online Services area again after reinstalling Money 99. __________________________________________________________________ 4: Money Not Compatible With Internet Explorer 5.0 Beta Please upgrade to the released version of Internet Explorer 5.0 before using Money. All retail versions of Money will automatically upgrade you to the released version of Internet Explorer 5.0 as part of the normal installation process. __________________________________________________________________ 5: Money Not Compatible With Windows 2000 Beta Please upgrade to the final release of Windows 2000 to use Money 2000. __________________________________________________________________ 6: Run Microsoft Windows NT 4.0 Service Pack #4 If you are running Windows NT 4.0, you need to install Windows NT Service Pack #4 (or later) to use Money 2000 successfully. Follow these steps: 1. Go to http://support.microsoft.com/support. 2. Click Drivers and Other Downloads. 3. Click Service Packs. 4. Click Windows NT Server and Workstation. 5. Click 4.0. 6. For U.S. and Canadian users, click the following link: 128-BIT.TXT: How To Obtain the 128-bit version of Windows NT 4.0 Service Pack 4. __________________________________________________________________ 7: File Size And Money 2000 The file format used by Money 2000 lets the Money team create powerful features such as the Advisor FYI, the Lifetime Planner, and the Monthly Report (all available for Deluxe users). You might notice that your converted Money 2000 file is bigger than your old Money 95 or Money 97 file. It might be slightly larger than your Money 98 or 99 data file. However, you'll find that Money's compressed backup files are much smaller than your regular file. So if you need to take your data file to another computer, you'll want to use the File/Backup command. __________________________________________________________________ 8: Internet Connections Require WinSock-Compliant ISP Money 2000 allows you to make many connections to the Internet to gather information and advice about your finances. To connect to the Internet, you need an Internet service provider (ISP) that works directly with the 32-bit WinSock included with Windows 95, Windows 98, and Windows NT. Most full-service Internet providers (those not requiring custom software to access their service) will support the 32-bit WinSock. If you have questions about your Internet connection compatibility, ask your ISP if it supports the Windows 32-bit WinSock. NOTE: If your ISP is America Online, make sure that you are using America Online Version 3.0a for Windows 95 or a later (not preview) version. __________________________________________________________________ 9: Restart Windows After Upgrading Internet Service Provider (ISP) If you install new software from your ISP, you should restart Windows before attempting to make an Internet connection in Money. Failure to restart after upgrading your ISP software may cause miscellaneous errors in Money 2000. __________________________________________________________________ 10: Internet Explorer Security Settings The following security settings are recommended when making Internet connections in Money. 1. On the Money Tools menu, click Connection Settings. 2. Click the Security tab. 3. In the security settings area, select the Internet zone (globe icon) 4. Using the slider below, move the slider to High (most secure). Note: Internet Explorer 5.0 or later is required to run Money, but Money still allows you to use your default browser. __________________________________________________________________ 11: Internet Options May Cause Money 2000 Areas To Wash Out If you modify your Internet Explorer Multimedia settings and clear the Show Pictures check box, several places in Money may appear washed out and the text may be unreadable. Follow these steps to resolve the problem: 1. On the Tools menu, click Connection Settings. 2. Click the Advanced tab. 3. Scroll down until you see the Multimedia section. 4. Check the Show pictures box. __________________________________________________________________ 12: MSN Internet Access Offers Two Free Hours Per Month To Money 2000 Retail Users MSN Internet Access and Microsoft Money 2000 have teamed up to provide you with two hours of Internet access per month. This should allow you to take full advantage of Money's Internet features at no charge. This offer is for users of the Windows 95 operating system or later and includes MSN client access software only. You must additionally subscribe to MSN to access the service. This offer expires December 31, 2000. Two free hours per month are available through 12/31/2000. Each additional hour will be billed at $2.50/hr (U.S). After 12/31/2000, customers will be charged the then-current rate for MSN's standard membership plan. This offer is available to new members of MSN in the 50 United States and the District of Columbia only. A credit card is required. MSN premium charges, access charges (if access is purchased from a provider other than MSN), local phone, and/or long distance toll charges may apply. Access availability may be affected by local market network activity and capacity. To install MSN on Windows 95, follow these steps: 1. Insert your Money 2000 CD-ROM. 2. On the Windows taskbar, click Start, and then click Run. 3. In the Run dialog box, enter D:\msn\setup.exe (where D is your CD-ROM drive). 4. Click OK. To install MSN on Windows 98, follow these steps: 1. On the taskbar, click Start, point to Settings, and then click Control Panel. 2. In Control Panel, double-click Add/Remove Programs. 3. Click the Windows Setup tab. 4. In the Components list, check Online Services, click OK, and then follow the instructions to complete the installation. NOTE: You may be prompted to insert your Windows 98 CD-ROM. After the installation is complete, click Start on the Windows taskbar, point to Program Files, point to Online Services, and then click The Microsoft Network. NOTE: If you are running Windows 98, do not install the version of MSN found on the Money 2000 CD-ROM, as this version is not intended for Windows 98. Install the MSN version available on the Windows 98 CD-ROM. __________________________________________________________________ 13: Windows NT Error If You Remove Remote-Access Service If you are running Money 2000 on a Windows NT 4.0 system and remove Remote Access Service (RAS) after establishing a RAS Internet connection method, Money reports an error if you attempt to make an Internet connection. If you are running Dr. Watson for Windows NT, Dr. Watson reports an application error in MSMONEY.exe at Address 0x00000000. If you are not running Dr. Watson, Windows NT reports an Application Error that states: The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be "read". Reinstall Remote Access Service to resolve this error. Refer to Windows Help for instructions on installing Remote Access Service on Windows NT. __________________________________________________________________ 14: Cannot Access Some Features On Windows NT With User Rights When you update internet information, investigate offerings in Online, or access other areas that save settings to the Windows Registry, you may receive error messages unless you are logged on to Windows NT with a user name that has administrative rights to your machine. To have full access to all of Money's features, you should run Money when logged on with administrator rights. __________________________________________________________________ 15: Money 2000 On Windows 98 Hangs If Modem Not Plugged In To Phone Line Money may hang in the Initializing and Contacting Server portion of the Call Progress dialog box. This occurs if you are using Windows 98 and try to make a direct modem connection in Money 2000 while the modem is not connected to a phone line. You cannot use any other Windows 98 modem application. The solution is to restart Windows and make sure that the modem is plugged in to the phone line before attempting to make a direct modem connection. __________________________________________________________________ 16: Windows 98 Issues With U.S. Robotics ISDN Modem And Regular Modem If you are using Windows 98 and have a U.S. Robotics 128k ISDN adapter installed, Money 2000 may hang or return the following error message when you try to connect to your online banking service provider: Money could not complete the call due to a problem with your modem installation. For information on how to troubleshoot this error, refer to the Microsoft Knowledge Base article, "Money: Online Banking Hangs with U.S. Robotics ISDN Adapter Installed." This article is available at http://support.microsoft.com/support/kb/articles/q160/0/51.asp. __________________________________________________________________ 17: Disable Remote WinSock If You Dial Up Directly To The Internet If you are establishing Dial-Up connections directly to the Internet (using an Internet service provider or Dial-Up connection through MSN), you need to disable Remote WinSock. You may not need to disable Remote WinSock if you are dialing into a LAN or using a corporate intranet. Consult your network administrator. 1. Click Start, point to Settings, and then click Control Panel. 2. Click WinSock Proxy Client. 3. Clear the Enable WinSock Proxy Client check box. __________________________________________________________________ 18: Trouble With Online Services Using Internet Explorer 5.0 If you install Money 2000 after you've installed the final release of Internet Explorer 5.0, you might need to download Microsoft Strong Encryption from the Money Web site in order to use Online Services. Install this fix ONLY if you are using Internet Explorer 5.0 and have received an error message telling you that you need a higher level of data encryption. You can download the 128-bit Microsoft Strong Encryption from http://www.microsoft.com/money/security. __________________________________________________________________ 19: Printer Drivers If you experience problems printing in Money 2000, you should get an updated driver from the printer manufacturer. This is often the first step in troubleshooting printing problems. __________________________________________________________________ 20: Continuous Feed Wallet Checks On Windows NT If you are using continuous feed (dot-matrix) checks on Windows NT, Money skips two checks after the fourth check in a series. For this reason, wallet-sized continuous feed checks are not recommended for Windows NT users. If you must use continuous feed wallet checks on a Windows NT system, you should not print more than four checks at a time. __________________________________________________________________ 21: Printing Partial Sheets Of Checks On Sheet Feed Printers Money defines a partial sheet of checks as when you have removed at least one of the checks from a single sheet prior to loading the sheet of checks into the printer. Money prints partial sheets of checks in landscape mode. (This orientation is similar to how you print an envelope.) Printing partial sheets of checks (single-sheet style) is not supported by all laser or inkjet printers. Due to the feed mechanisms of some printers, it is difficult to align and print on partial sheets of checks. The following printers have been tested and shown to have problems printing partial checks in Money: Apple Color LW 12/660 Canon Bubble-Jet BJC 4550 Canon Bubble-Jet BJC-610 Epson Stylus 1520 Epson Stylus 800 Epson Stylus Color Esc/P 2 HP Color Laser Jet 5 HP LaserJet 5000 HP LaserJet 6P HP LaserJet Indra HP LaserJet 4MV IBM 4019 Laser Printer Lexmark ExecJet IIC 4076 Tektronix Phaser 360 If your printer has difficulty feeding partial checks in landscape mode, you can order Laser Voucher checks that never have partial sheets. You can also print Laser Standard or Laser Wallet checks in batches of three. Depending on the feed mechanism of the printer, the following method might work to feed partial check sheets: 1. Load the partial sheet into the printer as if it were a full sheet. Push the sheet all the way into the tray. 2. On the File menu, click Print Checks. 3. Verify that the number of checks to print equals the number of checks remaining on your partial sheet. If the number of checks to print is incorrect, follow these steps: a. Click Selected Checks. b. Select up to the number of checks remaining on the partial sheet. c. Click OK. 4. Make sure to enter the correct check number for the first check. 5. In answer to the question "How many checks are on the first page?", click Three. This causes Money to print in portrait orientation. NOTE: Harland, the provider of checks for Microsoft Money, offers a Laser Form Leader (order # FL-L ) that you can use to feed partial sheets of checks through a printer in portrait orientation. __________________________________________________________________ 22: Tour, Video, And Audio Help Requirements - You must have the Money 2000 CD in your CD-ROM drive in order to view most of Money's multimedia audio or videos. - The Money Video Help, and Audio Help are not available in all versions of Money. These are not available if you downloaded the Trial version of Money 2000 from the Web or a CD Trial version. If Money came pre-installed on your computer, these may or may not be available, depending on the version on Money installed by your computer manufacturer. - To run the Tour, you need to have RLE Codecs installed. See below. - The Videos, and Audio Help are best experienced when your speakers are turned on and the volume is set appropriately. - To run the Videos, you must have Windows Media Player and Internet Explorer 5.0 or later installed. Money installs these automatically when you install Money 2000 and Internet Explorer. - If you have manually removed either of these applications, you'll need to reinstall them. If you need to reinstall Internet Explorer, run the IE5setup.exe program from the IE folder on the Money CD-ROM. If you need to reinstall Windows Media Player, run the MPIE4STD.EXE program from the IE folder on the Money CD-ROM. - Your Internet Explorer security settings should be set to the default of Medium, or lower to run the Tours for the first time. __________________________________________________________________ 23: How To Install Microsoft Video Codecs In Windows 95 & Windows 98 Video Codecs are used to play compressed files by decompressing them in memory. Adding a specific Codec lets you play files compressed in that file format. Money uses the Microsoft RLE Video Codec to display the tours and the Help videos. If the Microsoft Video Codec is not installed, use the following steps to install the Codec: 1. In Control Panel, double-click Add New Hardware. 2. For Windows 95, click Next, click No, and then click Next. For Windows 98, click Next twice, click No, and then click Next again. 3. Click Sound, Video, And Game Controllers, and then click Next. 4. Click Microsoft Video Codecs from the manufacturers list, then select RLE. 5. Click OK. __________________________________________________________________ 24: How To Install Microsoft Video Codecs In Windows NT 4.0 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Multimedia. 3. Click the Devices tab, and then click Add. 4. In the List of Drivers box, click Microsoft RLE CODEC, and then click OK. 5. Click OK to close the Multimedia Properties dialog box. __________________________________________________________________ 25: Display Color Settings While Money 2000 contains some color scheme options that may work in 16-color mode, Money 2000 was designed to work in 256-color mode or higher. The Money 2000 multimedia tours and help videos are designed to work in 256-color mode or higher. If you run these in 16-color mode, the tours and videos may run slowly or may be illegible. For this reason, it is highly recommended that the tour and videos never be run using this color setting. To check or change your color mode, follow these steps: 1. On the Windows Start menu, point to Settings, and then click Control Panel. 2. Double-click Display. 3. Click the Settings tab. 4. Check the Color Palette setting to see which mode your computer is running in. If your video card supports 256 colors, you'll see that option in the Color Palette drop-down menu. 5. Choose 256 Color from the list, and then click OK. Windows will ask if you want to restart your computer so the change can take effect. Click Yes. __________________________________________________________________ 26: How To Obtain Euro Currency Symbol If you enable Money 2000 for the Euro currency, Money may not correctly display the Euro currency symbol. For more information on this issue, refer to the Microsoft Knowledge Base article, "Money 2000: How to Obtain the Euro Symbol." This article is available at http://support.microsoft.com/support/kb/articles/q156/1/81.asp. __________________________________________________________________ 27: Quicken Versions Supported By The Quicken Conversion Wizard Money can convert data files from Quicken versions 4, 5, 6, 7, and 8 (Quicken 99). _________________________________________________________________ 28: Checks Remaining To Print Do Not Increment If you use the Print Checks Reminder in the Account Register area, Money does not increment the number of remaining checks the next time you print checks. There are two workarounds for this problem: - Navigate to the Bills or Account Manager area before printing checks. If you use the Print Checks Reminder in these areas, Money does correctly increment the number of checks you have remaining on your sheet of checks. - Manually update the number of checks remaining on your sheet of checks whenever you print checks. __________________________________________________________________ 29: QIF Features Not Supported by Money 2000 Money cannot import transactions available in some Quicken Interchange Format (QIF) files for the following: - Invoice accounts - Bill accounts - Business lists - Security lists __________________________________________________________________ 30: Payee Address From Early Versions Of Money If you convert a file created in Money 2 or 3, the payee address for payees originally created in these early versions will not appear in the Invoice area. To resolve this, delete the address from the Payee Details General Information tab. Switch to the Billing of Shipping Information tab, and then switch back to the General Information Tab. Retype the payee address information in the individual fields. For more information, refer to the Microsoft Knowledge Base article: "Money 99 P&B: Payee Address Does Not Appear in Invoice." This can be found at http://support.microsoft.com/support/kb/articles/q191/3/22.asp __________________________________________________________________ 31: Removing Outlook Express Causes Error Accessing Contact Manager You may see the following error if you try to launch the Contact Manager within Money: Files required for this feature have been removed or have become corrupted. You need to run Money Setup again to install this feature. This occurs if you remove Outlook Express. Money 2000 Business & Personal cannot locate the Windows Address Book used by the Contact Manager. Reinstall Money to eliminate the error message.